Date of Award
Doctor of Philosophy
William O Dwyer
William L Farmer
Charles A Pierce
Leslie A Robinson
This study examines U.S. federal employees' satisfaction with areas of human capital management and addresses the extent to which the relationships vary across generational cohorts. Using responses to the Merit Principles Survey, data were obtained from 36,926 employees in 24 federal agencies. The overall model predicts the effects of satisfaction with rewards and recognition, satisfaction with training and development, and levels of supervisory trust on job satisfaction levels. Contrary to the profiles of the four generations prevalent in popular and business literature, the results of the structural equation models suggest that the attitudes of these generations of federal employees are more similar than different. Implications for agency leaders and future research are discussed.
dissertation or thesis originally submitted to the local University of Memphis Electronic Theses & dissertation (ETD) Repository.
Dudley, Chantay M., "Human Capital Management in Federal Agencies: Do Perceptions and Satisfaction Levels Differ Across Generational Cohorts?" (2010). Electronic Theses and Dissertations. 79.