A fractal perspective on competencies necessary for managing information systems
In this paper, we present a view of the necessary skill set for managing information technology (IT) in organisations. Our assessment is based on viewing this task as part of managing within a nonlinear complex system. While managing IT in nonlinear complex systems, managers accept that control is neither achievable nor desirable. Rather, IT systems are conceptualised as embodying a fractal quality in which they must be customised to reflect the most essential aspects of the organisation's business policies. The manager's job becomes one of assessing whether there is a continued coherence between what the changing organisation is doing and what the system can provide, and thus embodies special abilities of pattern recognition and adaptability. Copyright © 2005 Inderscience Enterprises Ltd.
International Journal of Technology Management
Dhillon, G., & Fabian, F. (2005). A fractal perspective on competencies necessary for managing information systems. International Journal of Technology Management, 31 (1-2), 129-139. https://doi.org/10.1504/ijtm.2005.006627