Long Live Social Exchange Theory
Chernyak-Hai and Rabenu (2018) argue that social exchange theory (SET) should be revised to accommodate work relationships in the new era of work, characterized by a more diverse workforce with changing expectations for relationships between themselves and their organizational representatives. To account for the modern workplace, Chernyak-Hai and Rabenu introduce new or modern exchange variables that capture modern workplace conditions and employee characteristics or preferences, which they expect to indirectly influence whether and how employees develop high-quality work relationships with organizational representatives.
Industrial and Organizational Psychology
Porter, C. (2018). Long Live Social Exchange Theory. Industrial and Organizational Psychology, 11 (3), 498-504. https://doi.org/10.1017/iop.2018.102