Dynamic design for technical communication

Abstract

This report examines current research regarding effective document and interface design for users with varying levels of visual acuity. We argue for ongoing technical and professional communication (TPC) inclusive design practices that adopt a version of evidence-based practice (EBP) as a potentially effective approach towards optimizing research and development. We also discuss best practices and dynamic guidelines for building an encompassing accessibility experience that addresses a more complex set of user needs than is often considered. We focus on design issues affecting users with low vision in this study and detail an emerging research partnership with our local Veteran’s Affairs Visual Impairment Specialist Team (VIST).

Publication Title

SIGDOC 2019 - Proceedings of the 37th ACM International Conference on the Design of Communication

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