Idiosyncrasies of public value: how individual characteristics influence citizen perceptions of public value
Abstract
The public value and public service logic narratives lack empirical exploration of perceptions of public value from the perspective of citizen stakeholders, despite a shift in public management to public value governance. This study expands this research by coupling the use of an empirically established public value scale with traditional (demographics) and non-traditional (attitudes and experience) individual-level characteristics in a novel context–crowd-sourced U.S. residents’ public value perceptions of their state and local governments. The findings provide empirical support for conceptualizing public value from an ecosystem perspective and illuminate how people-centred dynamics influence public value perceptions.
Publication Title
Public Management Review
Recommended Citation
Hafer, J., & Hossain, M. (2026). Idiosyncrasies of public value: how individual characteristics influence citizen perceptions of public value. Public Management Review, 28 (4), 890-913. https://doi.org/10.1080/14719037.2025.2460170
