The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility
Abstract
This study aims to highlight the importance of developing work agility, particularly within the suburban hospitality sector, to leverage the advantages of proximity to suburban areas and foster employee solidarity. Utilizing a mixed-methods approach combining secondary data analysis and empirical experiments, the findings indicate that hospitality employees residing in suburban areas are more likely to exhibit job loyalty. The study reveals that workplace flexibility, as measured by teleworking, does not significantly impact employees' decisions to stay in their jobs. Subsequent empirical results suggest that encompassing flexibility and adaptability is essential to promote desirable work solidarity, well-being, and dignity among employees. The research particularly seeks to raise awareness of the critical discussions of hospitality workplace agility and solidarity that must be recognized urgently by hospitality businesses that aim to develop large-scale applications of agile methods to assist workplace social inclusion in suburban areas.
Publication Title
Journal of Hospitality and Tourism Management
Recommended Citation
Jin, D., & Qi, R. (2024). The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility. Journal of Hospitality and Tourism Management, 58, 28-38. https://doi.org/10.1016/j.jhtm.2023.11.011
