A conceptual model of the determinants of employee benefit satisfaction
Abstract
A model of employee benefit satisfaction, as a construct distinct from pay satisfaction, is proposed. Benefit satisfaction in this model contains two components: satisfaction with the costs incurred and satisfaction with the quality of the benefit package. Proposed determinants of benefit satisfaction in the model include employee needs, values and expectations; benefit availability and level of coverage; employee experience with package components; and cost structure of the benefit program. Employer communication, distributive justice and procedural justice are proposed as moderating variables. A discussion of the complete model is presented along with suggestions for future research. © 1992.
Publication Title
Human Resource Management Review
Recommended Citation
Danehower, C., & Lust, J. (1992). A conceptual model of the determinants of employee benefit satisfaction. Human Resource Management Review, 2 (3), 221-238. https://doi.org/10.1016/1053-4822(92)90013-G
