A useful intersection: The balanced scorecard and EC2000
Abstract
The new requirements of ABET's EC2000 have caused the authors' academic department to undertake a significant restructuring of its internal functions. This restructuring was guided in part by the ideas of object-oriented software development and in part by the ideas of the Balanced Scorecard. The object-oriented ideas led to creation of Process Teams and the Balanced Scorecard has been adopted as the management structure that guides department operations. In the present paper, a brief introduction to the ideas of the Balanced Scorecard is followed by a detailed description of how the Process Teams were formed and how the Balanced Scorecard was adapted to meet the needs of an academic department.
Publication Title
ASEE Annual Conference Proceedings
Recommended Citation
Hochstein, J., Tan, T., Janna, W., Marchetta, J., Jamison, T., Shrader, B., & Bilderbeck, M. (2004). A useful intersection: The balanced scorecard and EC2000. ASEE Annual Conference Proceedings, 14891-14903. Retrieved from https://digitalcommons.memphis.edu/facpubs/14489
