A useful intersection: The balanced scorecard and EC2000


The new requirements of ABET's EC2000 have caused the authors' academic department to undertake a significant restructuring of its internal functions. This restructuring was guided in part by the ideas of object-oriented software development and in part by the ideas of the Balanced Scorecard. The object-oriented ideas led to creation of Process Teams and the Balanced Scorecard has been adopted as the management structure that guides department operations. In the present paper, a brief introduction to the ideas of the Balanced Scorecard is followed by a detailed description of how the Process Teams were formed and how the Balanced Scorecard was adapted to meet the needs of an academic department.

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ASEE Annual Conference Proceedings

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