An analysis of students’ questions in MOOCs forums

Abstract

When learners become frustrated or confused, they can ask for help by posing questions in MOOCs forums. Students’ questions reveal their needs and learning problems. If not answered timely and effectively, they may drop out. In the present study, students’ questions from one Chinese MOOCs forum were collected and classified. Results showed that most of the posts in the forum were questions and the quantity of questions decreased over time although in some weeks the number of questions increased. Different types of questions have their own variation characteristics which means that the instructors need to focus on certain types of questions in the corresponding period.

Publication Title

Proceedings of the 10th International Conference on Educational Data Mining, EDM 2017

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