Health literacy and health communication training for underserved patients and informal family caregivers
Abstract
Communication training effectiveness for health care providers has been well documented, however patient and caregiver training may present a prime opportunity to mitigate communication challenges that provider-only training cannot. The aim of this study is to describe the multi-step process of adapting a national, provider, health communication training program (COMFORT) for use with underserved patients and caregivers who (1) are not regular consumers within health care systems and/or (2) do not have ready access to providers. We examine three iterations of training feedback for implementation in future training.
Publication Title
Journal of Health Care for the Poor and Underserved
Recommended Citation
Terui, S., Goldsmith, J., Huang, J., & Williams, J. (2020). Health literacy and health communication training for underserved patients and informal family caregivers. Journal of Health Care for the Poor and Underserved, 31 (2), 635-645. https://doi.org/10.1353/hpu.2020.0050
