Do, or Do Not, Make Them Think?: A Usability Study of an Academic Library Search Box
This usability study explores whether patrons prefer and are well-served by specialized, format-based searches or simpler, single-box searches, and the implications of these practices and preferences for information literacy. Qualitative data suggest that format-specific searches can confuse and slow down users and single-box searches are often faster and more successful. These findings highlight the potential conflict between user experience (UX) design and traditional conceptualizations of research and library-based search.
Journal of Web Librarianship
Haggerty, K., & Scott, R. (2019). Do, or Do Not, Make Them Think?: A Usability Study of an Academic Library Search Box. Journal of Web Librarianship, 13 (4), 296-310. https://doi.org/10.1080/19322909.2019.1684223