Electronic Theses and Dissertations
Date
2021
Document Type
Dissertation
Degree Name
Doctor of Education
Department
Instruction & Curriculum Leadership
Committee Chair
Andrew Tawfik
Committee Member
Craig Shepherd
Committee Member
Kurt Kraiger
Abstract
The term learning organization (LO) is a widely used conversation piece in corporate cultures, particularly among managing practitioners and leaders in talent management, learning and development, and leadership development (Marquardt, Berger, & Loan, 2004). Given the market upheaval due to COVID-19, this work incorporates current literature on a learning organization's dimensions, known as characteristics, through a qualitative approach. This investigation aims to capture the experiences of managing practitioners as the logistics community revisits learning strategies due to the extremely rapid change of COVID-19 (Ferguson et al., 2020; Marquardt, Berger, & Loan, 2004). Marsick and Watkins dimensions of a learning organization shift from a quantitative instrument linking the application of ideas to practice through a qualitative interview schedule regarding the action imperatives, continuous learning, dialogue and inquiry, collaborative learning, embedded systems, empowerment, systems connection, and strategic leadership. This work, a qualitative single case study, discusses the design, data collection, analysis, along with limitations of the proposed dimensions of a learning organization among a group of ten participants that currently serve as managing practitioners in the logistics community in the Southeastern U.S. Support for a study as this comes extensively from the body of literature in learning organization theory and is the first of its kind as we look to bridge the scholar-practitioner gap during a time of crisis (Marsick and Watkins, 1996, 1999, 2003). Data analyzed for the study adds additional support to the empirical body and report findings to the logistics community managing practitioners.
Library Comment
Dissertation or thesis originally submitted to ProQuest
Recommended Citation
Meador, Matt, "LEARNING ORGANIZATION IN A TIME OF CRISIS: A CASE STUDY OF LOGISTICS AND FREIGHT, LLC AND COVID-19" (2021). Electronic Theses and Dissertations. 2673.
https://digitalcommons.memphis.edu/etd/2673
Comments
Data is provided by the student.