Keeping users at the center: Developing a multimedia interface for informed consent
Abstract
Viewing “informing” as a process to protect patients and support autonomy, we undertook a user-centered design process to develop online support for informed consent in pediatric Phase I research trials. Challenges included (a) delivering accurate information to people unfamiliar with medical terminology; (b) delivering this information humanely under time constraints and heightened emotions; (c) allowing users control over the information, while ensuring availability of legally required information. We addressed these challenges through analyses of audience, task, and information design. © 2008 Taylor & Francis Group, LLC.
Publication Title
Technical Communication Quarterly
Recommended Citation
Kim, L., Young, A., & Neimeyer, R. (2008). Keeping users at the center: Developing a multimedia interface for informed consent. Technical Communication Quarterly, 17 (3), 335-357. https://doi.org/10.1080/10572250802100451
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